Shipping Policy for Sorogal
Effective Date: [2026]
Thank you for shopping with Sorogal! We are committed to delivering quality products inspired by culture, heritage, and creativity. Please review our shipping policy below.
Order Processing Time
All Sorogal products are made to order through our print-on-demand fulfillment partner.
Please allow:
2–7 business days for production and processing before your order ships.
Processing times may vary during holidays, high-volume periods, or special promotions.
Shipping Times
Estimated delivery times after production:
United States
3–10 business days
International Orders
7–30 business days
Delivery times may vary depending on customs processing, carrier delays, weather conditions, or your location.
Shipping Costs
Shipping costs are calculated at checkout based on:
- Order size
- Product weight
- Shipping destination
- Carrier rates
Any shipping promotions or free shipping offers will be displayed at checkout when applicable.
Order Tracking
Once your order has shipped, you will receive a tracking number by email so you can monitor delivery progress.
Please allow 24–72 hours for tracking updates to appear.
Multiple Shipments
Some orders may arrive in separate packages if items are produced at different fulfillment locations.
If this happens, you will receive tracking information for each shipment.
Incorrect Address Information
Please verify your shipping address carefully before placing your order.
Sorogal is not responsible for packages delayed or lost due to incorrect or incomplete shipping information provided at checkout.
Lost, Stolen, or Delayed Packages
Once a package has been transferred to the shipping carrier, delivery timing becomes the responsibility of the carrier.
If your package is significantly delayed, lost, or marked as delivered but not received, please contact us and we will do our best to assist.
Damaged or Incorrect Items
If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery with:
- Your order number
- Photos of the item and issue
- A brief description of the problem
We will work to resolve the issue as quickly as possible.
Contact Us
For shipping questions or order concerns, please contact:
Sorogal
Website: Sorogal
Email: [admin@sorogal.com]